DoveLinkGENESIS - INTEGRATION REIMAGINED
Experiencing a new reality of offering feature rich services for your members has never been this simple. Genesis leverages the legacy of Episys and the infinite possibilities using new technologies. Genesis is at the origin of progress for your institution.
Sophisticated Solutions
Genesis is a middleware development platform interfacing to the core providing you with the ability to extend features and functionality. Genesis supports JSON from applications translating this request into the protocol required by the core making development easier and more flexible. The possibilities of what you can do are infinite.
Security
Genesis ensures secure communication between an application outside the core with the core itself. Data elements are encrypted utilizing the highest encryption standards. Genesis is hosted at the credit union enhancing security and control.
Seamless Integration
Genesis interfaces to the Episys core by encapsulating SymXChange providing a seamless approach for integrating third party vendors. Now with the End of Life of Symconnect, Genesis is a critical tool to ensure anything utilizing Symconnect can be converted to the required JHA standard.
SQL Database Support
Genesis can interface to a SQL enterprise server or a single instance of SQL Server. Depending on you solution you may need to store data elements within a SQL database and within records inside the core. Genesis is fully compatible with the latest version of SQL Server
FORMLOCITY - UNCOMPROMISING INGENUITY
Built on the power of Genesis, Formlocity, is an exciting new form solution. No more frustration with trying to manage convoluted electronic forms, letters and notices. Formlocity brings a new velocity to professional forms, letters and notices leaving behind all other solutions.
Form Mangement
Formlocity gives you the ability to generate batch or stand-alone, professional documents that can be securely delivered to your member's inbox. Utilizing and easy to use web interface anyone on your staff can easily build documents, establish how they are executed, how they are distributed and of course how they are archived.
Increase Efficiency
Formlocity eliminates the hassle of providing professional quality custom letters, notices, and marketing materials. Simple steps to create a document, including defining the criteria of who will receive the document and determine if it should be a single stand-alone or a part of a batch of documents.
Versitile Form Creation
The foundation for the versatility of Formlocity is based on Genesis, making integration into the core simple and efficient. Any staff member can design, setup and execute a large batch of documents, securely emailed directly to your member. For stand-alone documents, Formlocity interfaces with the core allowing staff to run the document from inside the core or they can choose to run it from the web application.
Ease of Use
Utilizing and easy to use web interface any staff can easily build, design, and ship ready documents in minutes. The entire process is intuitive and does not require technical knowledge of the core.
FPS with OFAC Force
The first advanced solution released with the Genesis platform was the Fraud Prevention Service (FPS) with OFAC Force. OFAC Force supports on-demand and batch OFAC screening.
Complete Integration
OFAC Force can be completely integrated into core PowerOns such as those found in EMA and EAR.
Flexibility Tailored to You!
OFAC Force provides reporting for both on-demand screening and batch screening. There is no uploading data to an external computer to manually process your screens, then pulling it back into the core. You have the flexibility to have OFAC Force adapt to your credit union's needs.
Versitile Form Creation
The foundation for the versatility of Formlocity is based on Genesis, making integration into the core simple and efficient. Any staff member can design, setup and execute a large batch of documents, securely emailed directly to your member. For stand-alone documents, Formlocity interfaces with the core allowing staff to run the document from inside the core or they can choose to run it from the web application.
Up to Date Screening
Updates from the Department of Treasury are automatically completed without the intervention of your staff.
IGNITE
Genesis Ignite is a solution integrating FIS QualiFile, IDV and IDA into the functionality within EMA and EAR. If you don't use EMA or EAR, our team can extend Episys/Quest with this functionality uniquely customized to meet your specific needs. DoveLink Business is a certified FIS partner enabling our Genesis platform to efficiently incorporate these useful tools.
Automate Decision Making
With the power of Genesis Ignite, enhance your staff with the automating decisions of QualiFile.
Enhance Verification
Verify prospective members using Identity Verification (IDV). Minimize the potential of fraud with IDA and comply with OFAC regulations using FIS OFAC Watch.
IGNITE PLUS
In today's market onboarding new members for business can present many challenges. Statistics show that on average business closures result in 3X the number of charged off amounts as compared to consumer accounts. Utilizing the experience of FIS and BixChex allows you to mitigate risk, assess privileges and evaluate the identity of the business.
DoveLink Business is the ONLY vendor certified by FIS to integrate BizChex into the Symitar core using Genesis Ignite Plus.
Seamless Integration
BizChex provides a better, faster small business origination tool from FIS. DoveLink Business is the ONLY certified vendor to successfully integrate BizChex into the Symitar core.
Behavioral Risk Assessment
BizChex decision engine from FIS leverages multiple data sources delivering key attributes of the business in real-time. In addition, access to archived transaction history and fraud prevention.
Customization
BizChex decision engine from FIS, leverages multiple data sources delivering key attributes of the business in real-time. In addition, access to archived transaction history and fraud prevention.
Security You Can Trust
Access to over 5 million previous business inquiry and closed-for-cause records submitted to ChexSystems, Details of up to 10 account closures in the last 5 years. Visibility to the Secretary of State offices for business entity status. Real-time OFAC assessment is also available. Optional custom strategies to make decisions for onboarding
Genesis Decision AI
Artificial Intelligence is becoming more prevalent in almost every aspect of software when decisions need to be made quickly and efficiently. DoveLink Business, in conjunction with Zest AI™ decision engine, provides loan decisions by fully integrating the revolutionary concepts of AI with the development power of Genesis, streamlining the decision and minimizing risks.
Speed Up Decision Making
The AI score can immediately approve or deny an application, while others are set to a pending status within the application workflow.
Customized to You!
The solution provides you the ability to include additional business rules that are unique to your institution.
Integration to the Core
Genesis Decision AI communicates directly to the credit bureau enabling the raw data from the bureau to be sent directly to Zest AITM. Once sent to the AI engine, the data is sent to the core via Genesis where it is then indirectly pulled into the core.
All Aboard
Powered by Dovelink Business' Genesis platform and inegrated with YourAnswer's REI, "All Aboard" is a new state-of-the-art onboarding solution.
Natural On-boarding
Using natural speech or chat boxes, members will be taken through the entire onboarding process for the account or product they would like to sign up for.
Robust Screening
Through the power of Genesis, All Aboard supports pulling credit reports, Bizchex, Qualifile, and Ofac.
Ease of Use
Automatically create and fill all required forms needed for your new members through integration with Formlocity!
YourAnswer's Real Intelligence Engine
Through YourAnswer's REI virtual assistant, page views increased 2.1x and had a median session time increased of 99% with a conversion rate jump from 4.5% to 7.5%
EXECUTIVE DASHBOARDS
Stay up to date on your most criical information with Executive Dashboards. You can view your custom dashboard on your desktop, smartphone or tablet. Executive Dashboards provide you with a snapshot of your member activity, loan portfolio, accounting and more.
Snapshot of Important Data
You can choose to drill down on the data on any of the dashboards. You will be presented more details about that particular set of data.
PDF Reports
We didn't just stop with providing you concise and informative dashboards. You can also choose to have clear and dramatic PDF reports. These reports can be prepared easily and provided to your Board members for your monthly meetings.
Customization to fit You
We can customize the look and even provide you with additional dashboards and reports tailored to your needs.
Member Dashboards
Another exciting opportunity to serve your members is by providing them with their own set of dashboards. These provide valuable information allowing them to more efficiently manage their finances