DoveLinkProject Concierge Services
Clearing items from your organization's backlog takes time, effort, and resources that you may not be able to spare. Let the experienced team at Dovelink Business get your projects off the ground with our complimentary Project Concierge Service.
Gathering Requirements
With as little as the project name and end user contact, we can get your project moving by meeting with the end user and gathering all requirements.
Project Estimation
Getting project documentation, hour estimations, and development plans can be a challenge. Let us lend a hand to get the timely setup off of your hands.
Project Development
Let the experienced development team at Dovelink business handle any issues that your staff are facing.
Testing and Validation
We will meet regularly with your team to keep the project on track through development, testing, certification, and pushing the product LIVE.
We also provide any necessary training, documentation, and ongoing support to make your project a success.
All Aboard
Powered by Dovelink Business' Genesis platform and inegrated with YourAnswer's REI, "All Aboard" is a new state-of-the-art onboarding solution.
Natural On-boarding
Using natural speech or chat boxes, members will be taken through the entire onboarding process for the account or product they would like to sign up for.
Robust Screening
Through the power of Genesis, All Aboard supports pulling credit reports, Bizchex, Qualifile, and Ofac.
Ease of Use
Automatically create and fill all required forms needed for your new members through integration with Formlocity!
YourAnswer's Real Intelligence Engine
Through YourAnswer's REI virtual assistant, page views increased 2.1x and had a median session time increased of 99% with a conversion rate jump from 4.5% to 7.5%
Sliding Scale Support Hours
Have multiple projects that your organization needs completed, but don't want to commit to a one-time upfront charge for the hours? With Sliding Scale Support Hours, you can expand that upfront cost over the course of multiple months while still getting the incredible Dovelink Business support!
Pay As You Go
Experience the benefit of bundled savings without paying upfront for all the hours. Pay as you go pricing gives great rates on support that fits within your budget. With four different tiers and eight different commitment levels of support to choose from, you can find the right package to meet your development needs.
Lock-In Your Rate
Once you have decided on the commitment level, you lock-in your great rate for the lifetime of your support.
Replenish with Ease
When your support bundle dips below the tier threshold, we will invoice for the next block of hours. This ensures that your support hours are available so you don't lose support when you need it.